Based on the Specified Commercial Transactions Act

Shop name

RetroEase EBIKE
Distributor

Hong Kong Kabitunich Tsuutatsu Supply Chain Co., Ltd.
Operations Manager

Yang Siwei
location

Unit 9, 1st Floor, The Cloud, 111 Tung Chau Road, Tai Kok Tsui, Hong Kong
telephone number

090-9680-9944 (Tue-Sun, 11:00 AM to 5:30 PM, Japan Standard Time)
email address

support@retroease.jp
Payment Method

・Credit card・Convenience store payment・Bank transfer・Paypal・
Required fees other than the product price

none
Payment period and deadline

The available payment methods and their respective payment terms are as follows:

1. Credit card (VISA/MasterCard/JCB)

  • Payment deadline: Immediate payment (payment is completed when ordering).

2. Convenience store payment

  • Payment deadline: Please pay within 3 days of the order date. If the payment deadline is exceeded, your order will be automatically canceled.

3. Bank transfer

  • Payment deadline: Please pay within 3 days of the order date. If the payment deadline is exceeded, your order will be automatically canceled.

4. PayPal

  • Payment deadline: Immediate payment (payment is completed when ordering).
Delivery time

Ships within 3 days after payment confirmation
Returns

If there is a problem with the product, please contact us within 14 days of receiving the product.
Please refer to our " Returns and Exchanges Policy" for details.